More so than any person I ever met in my life, he had the ability to change his mind, much more so than anyone I’ve ever met. He could be so sold on a certain direction and in a nanosecond (Cook snaps his fingers) have a completely different view. (Laughs.)
I thought in the early days, “Wow, this is strange.” Then I realized how much of a gift it was. So many people, particularly, I think, CEOs and top executives, they get so planted in their old ideas, and they refuse or don’t have the courage to admit that they’re now wrong.
Maybe the most underappreciated thing about Steve was that he had the courage to change his mind.
“I could hear everything, together with the hum of my hotel neon. I never felt sadder in my life. LA is the loneliest and most brutal of American cities; New York gets godawful cold in the winter but there’s a feeling of wacky comradeship somewhere in some streets. LA is a jungle.”
Again, you can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.